Returns + Exchanges


 

RETURNS

All sales are final. You are welcome to exchange your item(s) within 7 days of receiving your package. Please note that custom made and personalized orders are final sale and may not be exchanged. Exchange items must have not been worn, altered, or damaged; and must include all original packaging. If there is an issue with size, please email shopmarena@gmail.com. 

Cancellations for a full refund are made within 24 hours of purchase. 

 

EXCHANGES

All sales are final. For exchanges, securely pack and seal the return item(s) and include our return form in the package. Please contact us for return form. Exchanges must be made within 7 days of receiving your package. Exchange items must have not been worn, altered, or damaged; and must include all original packaging. MARENA does not cover any return shipping costs. We cannot accept responsibility for packages we do not ship ourselves, so please send your package through a secure and insured service carrier.

 

 

Feel free to contact us for any additional questions!